Working at Dovecote Manor Care Home
Dovecote Manor, Milton Keynes, MK3 6EN
Operated by Dovecote Manor Healthcare Limited
44 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff feel supported and valued by a hands-on manager with regular training, but staffing shortages and medication safety gaps hold it back."
Safety & Risk
4/10
!
Records did not evidence people’s prescribed topical medicines were always administered as prescribed. We observed topical medicines were not always dated when opened. Protocols for medicines which were administered ‘when required’ (PRN) did not always give clear guidance... We observed a hot food trolley... hot to the touch, this put people at risk of harm.
Staff Culture
6/10
✓
Staff told us they felt supported and valued. Staff told us that they enjoyed working at Dovecote Manor Care Home and felt valued in their roles. A staff member said, “[Manager] respects the carers here, they take care of the staff.”
Staffing Levels
5/10
!
staff we spoke with told us that they needed more staff to be able to support people’s changing needs. One relative told us, “Sometimes I don’t think there is enough staff. Weekends are short sometimes.” During our assessment we observed enough staff on duty
Training & Dev
6/10
✓
Staff received training and regular supervision to maintain high quality care. Staff told us that they received regular one to one supervision with a member of senior staff.
Management
7/10
✓
Staff told us that they felt supported and valued by the manager. One staff member told us, “The manager is very hands on, they are everywhere, they check we know what we are doing, they are a good manager.”
Programmes
4/10
!
One person told us, “The staff are lovely, and I really enjoy it when musicians come here.” We observed staff encouraging people with choices of activities... people enjoying music and singing together.
Points to consider
Staff say they need more people on shift especially weekends to handle changing needs without feeling stretched.
staff we spoke with told us that they needed more staff to be able to support people’s changing needs. One relative told us, “Sometimes I don’t think there is enough staff. Weekends are short sometimes.”
Medication safety has gaps like creams not dated when opened and unclear instructions for pain relief meds.
We observed topical medicines were not always dated when opened. Protocols for medicines which were administered ‘when required’ (PRN) did not always give clear guidance to staff.
Only basic activities like music sessions mentioned with no coordinator or structured programme so shifts are mostly routine care.
“The staff are lovely, and I really enjoy it when musicians come here.” ... people enjoying music and singing together.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews