Working at Dove Tree House
89-91 Heavitree Road, Exeter, EX1 2ND
Operated by Stonehaven (Healthcare) Ltd
35 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"A happy, stable team with supportive management and good training, although no dedicated activities coordinator and few outings disappoint residents."
Safety & Risk
8/10
✓
Staff had received training in how to recognise and report abuse... Any safeguarding concerns had been managed well... Medicines were well managed... with regular audits.
Staff Culture
9/10
✓
Staff said, 'It's wonderful here. I love it. We work as a team and we love the people. It's the people that make it, we are all relaxed, all friends. You come to work and its so lovely.'
Staffing Levels
7/10
✓
The staff team was very stable and many care staff had worked at the home for some years; there were enough skilled and experienced staff to ensure... people received care and support in a timely manner.
Training & Dev
8/10
✓
Staff were well trained and there were good opportunities for on-going training and obtaining additional qualifications. Most of the staff were qualified in the national vocational qualification (NVQ) or care certificate.
Management
8/10
✓
The registered manager showed great enthusiasm and passion in wanting to provide the best level of care possible and valued their staff team, organising staff days out, supporting staff with personal issues.
Programmes
6/10
✓
There was no activity co-ordinator but all staff were involved in providing engagement... university students ran arts and craft sessions and external entertainers visited. There had been few outdoor trips this year.
Points to consider
No dedicated activities coordinator and few group outings this year, so less variety to make the role more engaging.
There was no activity co-ordinator but all staff were involved in providing engagement... There had been few outdoor trips this year... People mentioned their disappointment at not being able to get out.
Some agency staff used and recruitment difficulties at the moment, so not fully stable team yet.
An agency care worker said... There was currently difficulty recruiting which was being looked at.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews