Last updated: 10 February 2026
"Staff feel valued and supported by an approachable manager and good teamwork, but activities are basic with just quizzes, games, and occasional visits."
Staff understood their responsibilities to protect people's safety and had been trained on safeguarding; people said they felt safe; accidents and incidents were reported, investigated and monitored for themes and patterns.
Staff said there was good teamwork and they were supported by their colleagues and the registered manager; there was an open and friendly culture; staff felt valued.
People benefited from a conscientious staff team who knew them well and could meet their current care needs; staffing levels delivered responsive support to people.
Training was provided in different formats to suit different styles of learning, which included courses from external sources such as health care teams; staff were encouraged to develop their skills, including undertaking nationally recognised qualifications.
People living at the home described the registered manager as 'great' and 'approachable.' A visitor said how helpful the registered manager had been; staff said they were well supported through training and supervision; they felt valued.
Staff, including the activities co-ordinator, said they visited people in their room... group activities, including quizzes. A group met after lunch to play cards or board games; children from a local nursery or school visited.
No specialist activity programmes or creative innovations, just basic quizzes, games, and occasional nursery visits with a coordinator.
group activities, including quizzes. A group met after lunch to play cards or board games. Social events information ensured people were aware of what was happening in the home. one person only socialised when children from a local nursery or school visited
Training is standard with some external courses and encouragement for qualifications, but no funded career development or specialist pathways.
General training topics included safeguarding, infection control, medicine awareness and food hygiene. Staff were encouraged to develop their skills, including undertaking nationally recognised qualifications.
Staffing is stable and covers needs well, but a staff file had a discrepancy fixed during the inspection.
The registered manager took action to address a discrepancy on one staff member's file during the inspection.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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