Working at Dove Court Care Home
Shuttleworth Street, Burnley, BB10 1EN
Operated by HC-One No.1 Limited
120 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by a visible manager, good training and positive teamwork, but medicines were not always managed safely and activities were limited."
Safety & Risk
4/10
!
Medicines were not always safely managed or administered correctly; breach of Regulation 12.
Staff Culture
6/10
✓
Staff told us morale was good with positive culture; 'I love coming to work... good teamwork and we all care for each other.'
Staffing Levels
5/10
!
Staffing levels were safe and enough staff on duty, but people's views on staffing levels were mixed and recruitment had gaps in employment history.
Training & Dev
6/10
✓
Staff received the induction, training and support they needed; training records evidenced a high completion rate.
Management
6/10
✓
Staff spoke positively of the registered manager; 'I often see her walking around, she knows everybody and everything that is happening.'
Programmes
4/10
!
Several activity coordinators planned variety of activities like trips and knitting, but feedback mixed; 'The activities are not great... only get dominoes out. Limited group activities.'
Points to consider
Medication was not always handled safely, with some doses missed or given at wrong times.
Medicines were not always administered and managed safely... 2 people did not have one of their medicines given to them as prescribed.
Activities are basic like chatting and dominoes with limited options, so the job feels routine.
Feedback on activities was mixed... 'The activities are not great. They just walk round and chat and only get dominoes out. Limited group activities.'
Staffing is okay but people say it's not always enough and affects things like baths.
People's views on staffing levels were mixed... 'Not all the time (enough staff), and it affects how many baths [person] can have'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews