Working at Douglas Court
1 Douglas Street, Derby, DE23 8LH
Operated by Douglas Court Care Home Limited
43 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"An approachable manager, positive team culture and engaging activities impress, but frequent agency use and staff shortages hold it back."
Safety & Risk
6/10
✓
We were assured that the provider was using PPE effectively and safely... infection outbreaks can be effectively prevented or managed... infection prevention and control policy was up to date. Per 2022 targeted inspection.
Staff Culture
6/10
✓
Staff told us they enjoyed working at the service and worked well as a team. Per 2019 comprehensive inspection.
Staffing Levels
4/10
!
They do frequently use agency staff... experienced staff have left... sometimes I don't think there are enough staff. Per 2019 comprehensive inspection.
Training & Dev
5/10
!
Training records showed staff had received training in a range of areas. New staff completed the providers induction training... Care Certificate. Per 2019 comprehensive inspection.
Management
6/10
✓
People and staff were very positive about the registered manager, saying they were approachable. Per 2019 comprehensive inspection.
Programmes
6/10
✓
People had access to a range of activities... activities co-ordinator is very good... interactive table. Per 2019 comprehensive inspection.
Points to consider
They often use agency staff, and some shifts feel stretched with slow responses at mealtimes and bedtime.
sometimes I don't think there are enough staff. For example, at breakfast... bed time is the worst... experienced staff have left. They do frequently use agency staff. Per 2019 comprehensive inspection.
Only standard training like induction and Care Certificate with no specialist courses or qualifications funded.
New staff completed the providers induction training. Staff who were new to the caring profession also completed, the 'Care Certificate'. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews