Last updated: 10 February 2026
"Staff feel valued and supported with enough around to spend time with residents, but no registered manager and unsafe medicines storage hold it back."
The provider was in breach of regulation 12 (Safe care and treatment). People were not always safe because they did not receive safe care in relation to the storage and recording of medicines.
Staff told us they felt valued and respected at work and were confident they were supported by a caring leader.
One staff member said, 'Yes we have enough of us [staff] around and I feel we can spend time helping and socialising with residents.'
Staff told us they had received training to manage medicines and had their competency checked to ensure they were safe.
There was no registered manager at the time of the assessment.
No permanent manager in post.
There was no registered manager at the time of the assessment.
Medication records not always accurate and storage temperatures not properly monitored.
People were not always safe because they did not receive safe care in relation to the storage and recording of medicines.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff told us they had received training to manage medicines and had their competency checked to ensure they were safe.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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