Working at Dorset House
Blackfriars Avenue, Droitwich, WR9 8DR
Operated by Rotherwood Healthcare (Dorset House) Limited
42 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Strong management and supportive culture where staff feel valued, but agency staff cover absences leaving less time for residents."
Safety & Risk
7/10
✓
People told us they felt safe... Staff were trained in recognising and understanding how to report potential abuse. Staffing arrangements were regularly reviewed by the registered manager
Staff Culture
7/10
✓
Most of the staff we spoke with felt supported and valued in their caring roles. One staff member told us, 'I do feel valued and appreciated'
Staffing Levels
5/10
!
On the day of our inspection there were some staff absences... they used the same agency staff to maintain agreed staffing levels when there was a staff shortage such as unplanned absences
Training & Dev
6/10
✓
The staff training planner showed staff received continual training in subjects to meet the needs of people they supported. Where relevant, future training was planned
Management
7/10
✓
The registered manager had addressed the areas of concern raised at the last inspection... the registered manager was consistently reviewing staffing arrangements and developing roles
Programmes
6/10
✓
People had support from the activities coordinator... armchair exercise classes, music and singing, reading and watching favourite television programmes, monthly quiz and scrabble
Points to consider
Staffing is adequate but uses agency staff for unplanned absences, and some staff want more time with residents
On the day of our inspection there were some staff absences... they used the same agency staff... some staff said they would like more time to spend with people
Only standard training and induction, no specialist courses or funded qualifications mentioned
New staff completed the provider's induction programme... incorporated the requirements of the Care Certificate
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews