Last updated: 10 February 2026
"Staff feel supported with improved activities and community outings, but no registered manager and short night staffing are major concerns."
Medicines were not always stored in line with manufacturers’ instructions and MARs did not always include the necessary information.
Staff told us they felt supported by the new management team but some opportunities for staff to speak up had been missed.
At night time, there were less staff available to support people and this meant that people may have to wait for support. There were 2 members of staff deployed at night time and there were 3 people who required the assistance of 2 staff.
Training records did not show that all staff had completed training for learning disabilities and autism. There was a timeline in place by which staff were due to complete the training.
The service did not have a registered manager at the time of the inspection and had not had a registered manager in post since May 2023.
Activities had significantly improved since the last inspection and people were going out to the community regularly.
No permanent manager in place, provider overseeing directly for now.
The service did not have a registered manager at the time of the inspection and had not had a registered manager in post since May 2023.
Not enough staff at night for people needing two-to-one help, plus agency used for sickness.
At night time, there were less staff available to support people and this meant that people may have to wait for support. There were 2 members of staff deployed at night time and there were 3 people who required the assistance of 2 staff.
Gaps in specialist training for learning disabilities and autism, though a plan is in place.
Training records did not show that all staff had completed training for learning disabilities and autism.
AI Generated
Last inspected: September 2024
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