Working at Donnington House Care Home

The manager lacks care experience and bosses provide no proper oversight, so leadership is weak and unreliable.

The registered manager did not have a background in health and social care, and this was apparent throughout the inspection. There was an absence of provider oversight and scrutiny of the service.

Only basic activities like entertainers, church visits, and card games with no dedicated coordinator, so the job lacks variety.

There was a range of activities available to people through a planned activity timetable. Outside entertainers visited the home these included baking sessions and visiting zoo animals. One person hosted a weekly gin rummy card game.

Staffing is enough but has busy pinch points in mornings and afternoons, so shifts can feel stretched at times.

A staff member commented, 'Yes I think that there are enough carers although there seem to be pinch points in the morning and afternoon.'