Working at Doneraile Residential Care Home

The service had effective safeguarding systems in place and staff had a good understanding of what to do to make sure people were protected from harm. Medicines were managed safely and audited regularly

Staff told us, 'We all have a good relationship with the people who live here, we are like a big family' and 'We are a great team who all support each other'

The service did not use agency staff. Staff absences were covered by existing staff and management. People, their relatives and staff all told us they felt there were enough staff on duty

Staff spoke positively about the providers and the way they managed the service. They told us they felt valued and were well supported. Comments from staff included, 'Management are easy to talk to and they look after us'