Working at Dolphin View Care Home

New activities coordinators but the programme is still basic and needs more development, so the job is mostly routine care with bingo and crafts.

As the roles were new the activities offered still required development to ensure that a meaningful and inclusive programme would be provided for people to enjoy.

Only standard training like safeguarding refreshers and infection control, no specialist courses or funded qualifications.

Safeguarding training formed part of staff induction and was discussed within staff meetings. Staff completed refresher training and showed a thorough understanding of their duties.

Staffing is adequate with enough skilled workers and some familiar faces, but nothing special like super low agency use or easy workloads.

The provider made sure there were enough qualified, skilled and experienced staff... Families told us that their relatives received care and support from the same staff members, and that staff were trained and knowledgeable enough.