Last updated: 9 February 2026
"Inspiring leadership and supportive culture with strong safety practices, but basic activities and standard training hold it back."
The registered manager reviewed all accidents and incidents and took action to reduce future risk to people. (2021 targeted inspection)
Staff said the registered manager was inspiring and motivating and worked closely with them, to give the best possible care. Per 2019 comprehensive inspection.
There were sufficient, suitably skilled and experienced staff to meet people's needs. Per 2019 comprehensive inspection.
Staff said their induction and training was thorough and helped them support people well. They had regular supervision and appraisal as well as frequent informal discussions. Per 2019 comprehensive inspection.
A staff member said, '[Registered manager] listens and does everything she can to make our residents lives and ours better. She is amazing.' Per 2019 comprehensive inspection.
People were able to join in a range of social and leisure activities including church services, singing, armchair exercises, board games and gardening. Per 2019 comprehensive inspection.
Just basic group activities like exercises, games, singing and gardening, no dedicated coordinator or creative programmes to vary the workday.
People were able to join in a range of social and leisure activities including church services, singing, armchair exercises, board games and gardening. Per 2019 comprehensive inspection.
Only standard induction, mandatory training and supervisions, nothing special like funded qualifications or specialist courses.
Staff said their induction and training was thorough and helped them support people well. They had regular supervision and appraisal as well as frequent informal discussions. Per 2019 comprehensive inspection.
Staffing is adequate to cover needs but no details on stable teams, low agency use or spare capacity for relaxed care.
There were sufficient, suitably skilled and experienced staff to meet people's needs. Per 2019 comprehensive inspection.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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