Last updated: 9 February 2026
"Staff spoke positively about the supportive management team and safety risks were well managed, although lots of new staff suggest turnover and training is only basic."
Risks were assessed and managed. Lessons were learned... Medicines were managed safely... Systems had been developed to record, investigate and act on any allegations of abuse.
All members of the staff team were very supportive of the inspection... Staff were very positive about the management team and the changes they had made.
Staff told us there were enough staff... 'There are enough staff on duty to look after people. [There are] a lot of new staff for the better.'
Training certificates... confirmed the training provided to staff. These included, fire safety, health and safety, basic life support and moving and handling.
Staff were very positive about the management team... '[Registered] Manager is good and very fair; they have an open door policy...'
Individual activity programmes had been developed... Activities included, out in the community, DVD, meals, drawing and colouring, contact with family, crafts...
Staffing is adequate but there are a lot of new staff, suggesting some turnover or recent changes.
Staff told us... 'There are enough staff on duty to look after people. [There are] a lot of new staff for the better.'
Only standard training like fire safety and moving people, no specialist courses or funded qualifications.
Training certificates and the training matrix confirmed the training provided to staff. These included, fire safety, health and safety, basic life support and moving and handling.
Activities are regular with community outings and crafts but no specialist programmes or coordinator mentioned.
Good information was available which confirmed a range of activities were provided... Activities included, out in the community, DVD, meals, drawing and colouring, contact with family, crafts and photographs.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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