Working at Disabilities Trust - 9 Twyford Lane
Brownswood, Milton Keynes, MK7 8DE
Operated by The Disabilities Trust
9 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"Outstanding activities and programmes with staff feeling valued like family and well supported, but no details on staff retention or low agency use."
Safety & Risk
8/10
✓
Risks to people were fully assessed and well managed... supported to take positive risks... Robust arrangements... lessons learned when things went wrong.
Staff Culture
8/10
✓
Staff told us this made them feel valued and appreciated... The best thing about this job is making a difference... like a family.
Staffing Levels
7/10
✓
very good staffing levels and highly skilled staff to deliver good quality care... sufficient numbers of staff on shift... rotas showed that staffing was consistent.
Training & Dev
8/10
✓
ongoing schedule of training... equality and diversity, dignity and respect, and brain injury awareness... comprehensive induction... regular supervision and support from the managers.
Management
8/10
✓
Staff felt well supported and said the registered manager was open and approachable. They work with us and help us support people all the time.
Programmes
9/10
✓
supported to volunteer at a local food bank and dog rescue centre... supported to swim a mile... trips to Disney Land Paris, tandem parachute jump, hot air balloon flight, travel abroad.
Points to consider
Staffing levels are good and consistent, but no details on staff staying long-term or using few agency workers.
There were enough staff to support people safely... rotas showed that staffing was consistent.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews