Last updated: 10 February 2026
"Outstanding activities and programmes with staff feeling valued like family and well supported, but no details on staff retention or low agency use."
Risks to people were fully assessed and well managed... supported to take positive risks... Robust arrangements... lessons learned when things went wrong.
Staff told us this made them feel valued and appreciated... The best thing about this job is making a difference... like a family.
very good staffing levels and highly skilled staff to deliver good quality care... sufficient numbers of staff on shift... rotas showed that staffing was consistent.
ongoing schedule of training... equality and diversity, dignity and respect, and brain injury awareness... comprehensive induction... regular supervision and support from the managers.
Staff felt well supported and said the registered manager was open and approachable. They work with us and help us support people all the time.
supported to volunteer at a local food bank and dog rescue centre... supported to swim a mile... trips to Disney Land Paris, tandem parachute jump, hot air balloon flight, travel abroad.
Staffing levels are good and consistent, but no details on staff staying long-term or using few agency workers.
There were enough staff to support people safely... rotas showed that staffing was consistent.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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