Working at Dinsdale Lodge Care Home
42-44 Station Lane, Hartlepool, TS25 1BG
Operated by Finchworth Limited
26 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Supportive team culture and strong safety practices, but unclear staff retention and only basic training hold it back."
Safety & Risk
7/10
✓
Staff had completed safeguarding training. Information gathered from safeguarding concerns, accidents and incidents was analysed to identify trends or patterns with actions put in place to minimise risk of further incidents.
Staff Culture
7/10
✓
Staff told us how they worked well together and were supportive of each other. Staff told us they were listened to.
Staffing Levels
5/10
!
Enough staff were deployed to meet people's needs. One person told us, "I press my button and staff come straight away."
Training & Dev
5/10
!
Per 2017 comprehensive inspection: Staff were suitably trained and training was arranged for any due refresher training. Staff received regular supervisions and appraisals.
Management
6/10
✓
The registered manager promoted an open culture. Staff told us they were listened to.
Programmes
6/10
✓
Per 2017 comprehensive inspection: the activities coordinator had a full programme of activities and events in place including a 'Magic table', music therapy, doll therapy, sensory activities and animal therapy.
Points to consider
Staff numbers are enough to meet care needs and respond quickly to call bells, but no info on team stability or agency staff use.
Enough staff were deployed to meet people's needs. One person told us, "I press my button and staff come straight away."
Only standard required training like safeguarding and regular check-ins with managers, no specialist courses or ways to advance your career.
Per 2017 comprehensive inspection: Staff were suitably trained and training was arranged for any due refresher training. Staff received regular supervisions and appraisals.
Open culture where staff feel listened to, but no strong evidence of hands-on leadership or going above standard to support the team.
The registered manager promoted an open culture. Staff told us they were listened to.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews