Working at Dingle Meadow

Staff had received training to protect people from harm and knew how to recognise potential signs of abuse. Staff told us they knew how to share concerns and were confident concerns would be listened to and acted upon.

One staff member told us, 'The manager, and senior managers are brilliant, as is the team.' Staff felt they worked effectively as a team and had numerous opportunities to share information.

Staff received good training opportunities. One staff member said, 'We receive plenty of training and we are reminded when new or refresher training is available'.

Staff described the registered manager as being approachable and supportive. A senior manager said, '[Registered manager] has brought a calmness. They have motivated and inspired the team'.

Dedicated activities staff were passionate about their role and knew what people enjoyed. They arranged activities to reflect people's preferences and celebrated popular events and cultural festivals.