Working at Dimmingsdale Bank
21 Dimmingsdale Bank, Birmingham, B32 1ST
Operated by Trident Reach The People Charity
7 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff enjoy an open culture and residents are kept safe, but basic activities and standard training hold it back."
Safety & Risk
7/10
✓
People were protected from abuse by staff who knew how to recognise if a person was experiencing or at risk of abuse. Staff maintained records of harmful incidents such as falls. This enabled them to identify any trends.
Staff Culture
7/10
✓
Staff described an open culture and felt confident they could raise concerns if necessary. There was a culture of learning and improvement.
Staffing Levels
6/10
✓
People were supported by enough staff to meet their care needs and keep them safe. One member of staff told us, 'There are enough staff. We can always get more if we need'.
Training & Dev
5/10
!
Staff had received training and demonstrated a knowledge of legislation and best practice which promoted people's right to make decisions about how they lived their lives and respected their individuality.
Management
6/10
✓
People we spoke with, and their relatives, told us that they felt the service was well run. Staff described an open culture and felt confident they could raise concerns if necessary.
Programmes
4/10
!
People were supported to engage in activities their care records said they enjoyed. These included meeting friends, visiting day centres, baking and drawing.
Points to consider
Only basic activities like baking, drawing, music and day centre visits with no coordinator or special programmes to make the job more interesting.
These included meeting friends, visiting day centres, baking and drawing.
Just standard training on laws and best practice plus some supervision, no specialist courses or funded qualifications for career growth.
Staff had received training and demonstrated a knowledge of legislation and best practice which promoted people's right to make decisions about how they lived their lives and respected their individuality.
Staffing is enough for basic needs but relies on calling in extra help when busy, no long team stability or time for unhurried care.
One member of staff told us, 'There are enough staff. We can always get more if we need'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews