Last updated: 10 February 2026
"Strong management inspires confidence and staff enjoy a supportive team culture, but staffing shortages and cancelled activities hold it back."
People were safe at the home. Risk assessments were used to ensure people received safe care and support according to their individual needs. People received their medicines safely and at the right time.
Staff told us morale and teamwork were good. 'Everyone is still upbeat and positive... I love it at The Brambles. The team are really supportive; we all support each other.'
There were three full time vacancies in the staff team who worked during the day and two vacancies for night staff. 'Often running on minimum numbers.'
Staff received training to help them to provide good quality care, in line with up to date guidance and legislation. Staff also had regular supervision meetings and one annual appraisal each year to support them in their role and professional development. Staff told us they felt well trained and well supported.
Relatives and staff had high confidence in the management team. 'Staff had confidence in the management of the home. [The registered manager] is fantastic, always making sure we are ok.'
Per 2021 inspection: 'Today I was meant to be taking two people Christmas shopping but due to staff sickness this is cancelled so we will complete Christmas crafts at home instead.' Per 2018: Each person had their own activity program including swimming, shopping, dancing and day centre.
Staffing is often at minimum levels with vacancies and some agency staff, so care choices and activities sometimes get affected.
When staffing levels were reduced, people were safe but their care and/or activities could be affected. Relatives did express some concern about the impact lower staffing levels had and the use of temporary staff. There were three full time vacancies... often running on minimum numbers.
Activities like outings can get cancelled due to low staffing, so the role involves more home-based crafts than varied programmes.
Today I was meant to be taking two people Christmas shopping but due to staff sickness this is cancelled so we will complete Christmas crafts at home instead.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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