Last updated: 10 February 2026
"Supportive management and passionate team culture, but staffing relies on agency workers after provider change and activities lack a dedicated coordinator."
Safeguarding and risk management good but minor issues with medicine temperature monitoring and 'as required' guidance addressed during inspection.
Staff feel supported, work as a team, are passionate about their jobs, and prioritise people despite provider changes.
Enough staff to meet needs including using consistent agency staff due to recent provider change staff losses and ongoing recruitment.
Staff complete mandatory training, inductions, and can request additional training with regular observations for skills like transfers and medicines.
Registered manager in place, positive relationships with people and staff who describe them as flexible, easy to work with, and always available.
People participate in varied activities like colouring, cooking, knitting, writing letters, music sessions, and community trips to pub.
Staffing is adequate but relies on regular agency workers because of staff losses after provider change.
Since the change in provider there had been staff losses... There had been use of consistent agency staff when it was required to ensure there were always enough staff.
No dedicated activities coordinator so the role involves basic activities like colouring and cooking plus some trips.
People were able to participate in a range of activities... colouring books, cooking, knitting and writing letters... trips to the local pub for meals or a drink... worked with the staff from the care home next door.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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