Last updated: 10 February 2026
"Strong leadership and an open, supportive culture make staff feel valued, although occasional agency staff and standard training hold it back."
People were protected from the risk of abuse. Staff did not have any concerns about possible abuse or poor practice. They knew how to report concerns and were confident action would be taken. There was an audit system in place to ensure that any incident was fully investigated.
The home had a culture that was open, inclusive, empowering and person-centered. Staff felt able to raise any issues and make suggestions. Staff felt well supported.
People were supported by sufficient numbers of staff to meet their physical, emotional and social needs. Staff supported people in an unhurried manner and were able to spend time providing social stimulation. When agency staff were used, they were consistent and knew people well.
Staff felt well supported. There was ongoing training and supervision for staff to make sure they followed best practice guidelines. The provider had processes in place to make sure staff were safely recruited and received adequate training to fulfil their roles.
Staff were very complimentary about the leadership at the home. The registered manager and provider were committed to ensuring an inclusive and caring environment for people and staff. Each member of staff said the home was well run, and the management team were open, honest and supportive.
People enjoyed regular activities and interests within and outside of the home. Staff supported people to establish routines and activities, try new things and achieve their goals. People went to local events, shopping, walking and for meals and lunches out.
Staff numbers are sufficient for unhurried care, but they sometimes use agency workers.
When agency staff were used, they were consistent and knew people well.
Training is standard with induction and supervision, but no specialist courses or funded qualifications.
The provider had processes in place to make sure staff were safely recruited and received adequate training to fulfil their roles. This included induction and on-going training.
Activities include regular outings and social events, but no dedicated coordinator or specialist programmes.
People went to local events, shopping, walking and for meals and lunches out. Social events had been held in the home with friends and families attending.
AI Generated
Last inspected: May 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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