Working at Dimensions Baily Thomas House Haysoms Drive
Baily Thomas House, Thatcham, RG19 8EX
Operated by Dimensions (UK) Limited
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel valued by accessible management and receive plenty of training, but recent staff turnover led to agency use and limited activities programmes."
Safety & Risk
8/10
✓
People living at the service were protected from abuse because staff had received training and were confident in raising concerns about people's wellbeing. Safe medicines practice was understood and used.
Staff Culture
7/10
✓
Staff were positive about the people they were supporting. We saw people engaging with staff with good humour and respect.
Staffing Levels
6/10
✓
Relatives told us there had been a higher turnover of staff which had led to the use of more agency staff, but this was settling with a new staffing team in place.
Training & Dev
7/10
✓
Staff received the training and support they needed to carry out their role. Staff told us there was 'loads of training, anything you could want they will get'.
Management
7/10
✓
Staff told us they were positive about the changes taking place. One said, 'management are really accessible' and they 'make us feel valued on a personal level - every person by their name'.
Programmes
5/10
!
People would continue to attend their chosen day services, hobbies, clubs or activities while at Dimensions Baily Thomas House. They enjoyed swimming, arts and crafts and gardening.
Points to consider
Staffing is adequate but recent higher turnover meant using some agency workers until the new team settled.
Relatives told us there had been a higher turnover of staff which had led to the use of more agency staff, but this was settling with a new staffing team in place.
No dedicated activities coordinator or specialist programmes, just supporting residents' usual hobbies like arts, crafts and gardening.
People would continue to attend their chosen day services, hobbies, clubs or activities while at Dimensions Baily Thomas House. They enjoyed swimming, arts and crafts and gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews