Last updated: 10 February 2026
"An approachable manager fosters a good team culture and strong safety, although occasional agency staff and basic training limit progress."
Staff were knowledgeable and had attended training on safeguarding. Staff felt confident the registered manager would deal with any safeguarding concerns effectively.
There is a good staff team. The manager is really approachable, and I can always ask for help if I need it.
There were sufficient numbers of suitable staff to support people safely according to their needs. Relatives and staff confirmed this.
Staff completed mandatory training such as moving and handling, as well as training specific to people's individual needs, such as autism and epilepsy.
The manager is really approachable, and I can always ask for help if I need it.
Activities consisted of trips to the library, some people attended a day centre where they could access arts and crafts, cooking and social activities. Day trips were offered to the seaside and boat trips.
Staffing is adequate but they sometimes use agency staff even if the same ones.
Where the provider needed to use agency staff, they had the same staff consistently which meant they knew people and their needs well.
Only standard mandatory training plus some specific to residents, no funded qualifications or career development.
Staff completed an induction based on the Care Certificate... Staff completed mandatory training such as moving and handling, as well as training specific to people's individual needs.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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