Last updated: 10 February 2026
"Staff feel supported and valued with strong safety systems, although the manager splits time between this home and another, limiting daily hands-on leadership."
Any accidents or incidents were analysed to look for any patterns or trends. There were systems in place to report all incidents.
The staff felt supported and valued and they shared information they needed to offer the right support to people.
There were sufficient numbers of staff in place to meet people's needs.
Staff received training and support relevant to their role. Staff had received a wide range of training which was regularly refreshed to help ensure their knowledge was following current best practice.
Staff told us that despite the registered manager and deputy manager being relatively new to this service they were approachable and supportive.
There were many opportunities for people to enjoy a range of activities inside and outside the home.
Manager splits time between this home and another nearby, so not fully hands-on every day.
The registered manager also managed one of the provider's other services and divided their working time between each service
Staffing is sufficient to meet needs but nothing extra like details on low staff turnover or no agency use.
There were sufficient numbers of staff in place to meet people's needs.
Training covers induction, care certificate and refreshers with supervision but no specialist courses or funded qualifications.
Staff took part in a comprehensive induction course and then completed the care certificate... The registered manager monitored staff's ongoing skills and performance through... formal supervision meetings.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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