Working at Dimensions 40 Cody Road

No activities programme or creative engagement, so the job is mostly routine personal care.

there was a lack of engagement and meaningful activity taking place. We did not see any people engaged in activities during our inspection

Safety gaps like missing risk plans for medical issues and poor infection control make the workplace riskier.

One person was prescribed blood thinners. The registered manager was not aware of this. There was no risk assessment... Infection prevention and control was not managed in line with the provider's policy.

Training gaps mean some staff lack knowledge of key rules like mental capacity.

Not all care staff had good knowledge of the MCA and relevant guidance. For example, 2 staff could not tell us anything about the MCA.