Working at Dimensions 4 Matlock Close
4 Matlock Close, Barnet, EN5 2RS
Operated by Dimensions (UK) Limited
8 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff received good training and felt part of a positive team with varied activities, but medicines records had gaps and management checks missed safety risks."
Safety & Risk
3/10
✕
We found a 7 day gap in the medicines administration record for a morning medicine for 1 person... numerous packets of surplus medicines in cabinets and drawers in the home's medicines room and there was no record of these... This was a breach of regulation 12.
Staff Culture
6/10
✓
Staff we spoke with liked working at the service and some said they were proud of the difference the care had made to people. Staff felt respected and part of a team. They said team working was 'great'.
Staffing Levels
5/10
!
There were sufficient staff on duty to help people be safe and meet their needs at the time of our visit. Some relatives noted temporary staff covered some staff vacancies.
Training & Dev
6/10
✓
Staff received induction, training and support to provide care to people safely. Staff completed a range of training to develop their competence to support people appropriately. Staff said they found this relevant and helpful.
Management
4/10
!
The provider's quality assurance systems had not always ensured that the service addressed risks to people's safety and well-being. This meant the service did not consistently provide good quality support. This was a breach of Regulation 17.
Programmes
6/10
✓
People participated in a variety of activities at home, including regular sessions with a visiting musician, art, karaoke and listening to music, and watching television. An aromatherapist and reflexologist also visited people each week.
Points to consider
Medication records had gaps like a week missing for one person's morning dose, and extra medicines were stored without tracking them.
We found a 7 day gap in the medicines administration record for a morning medicine for 1 person... numerous packets of surplus medicines in cabinets and drawers in the home's medicines room and there was no record of these in the daily stock record
Managers' audits and checks missed medication problems and safety risks in the home.
The deputy managers' and registered manager's checks and audits to monitor the quality of the service had not always been effective. For example, management systems had not identified the medicines issues we identified
Some staff vacancies were covered by temporary workers.
Some relatives noted temporary staff covered some staff vacancies. The registered manager looked to schedule regular temporary staff for this
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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