Working at Dimensions 123 Calmore Road
123 Calmore Road, Southampton, SO40 2RA
Operated by Dimensions (UK) Limited
6 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.0/10
Key Finding
"Strong safety practices and good training, but no permanent manager, heavy agency staff use, and minimal activities unsettled the team."
Safety & Risk
8/10
✓
All staff were current with their infection prevention and control, (IPC) training... There had been an outbreak of COVID-19... social distancing in the service had been maintained and people were isolated in their rooms... additional cleaning was done.
Staff Culture
4/10
!
Per 2019 comprehensive inspection: Several changes to the management team of the service had unsettled staff members who had felt unsupported as indicated by high staff turnover and high staff sickness levels.
Staffing Levels
3/10
✕
Agency staff were widely used at 123 Calmore Road as there were a number of commissioned hours to meet... Currently the provider was looking to recruit six additional full-time support staff.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff completed an in-depth induction and mandatory training before commencing working with people. Staff supervisions had been regular however were now all slightly overdue.
Management
2/10
✕
Per 2019 comprehensive inspection: The service did not have a manager registered with the CQC.
Programmes
3/10
✕
Per 2019 comprehensive inspection: There was an activity plan each day however this was minimal. The provider told us they were reviewing the provision of activities and would be introducing a fuller in-house activity provision.
Points to consider
No permanent manager in post, leaving staff feeling unsettled and unsupported.
Per 2019 comprehensive inspection: The service did not have a manager registered with the CQC. Several changes to the management team... had unsettled staff members who had felt unsupported.
Heavy use of agency staff to cover shifts and still need to recruit six more permanent workers.
Agency staff were widely used... the provider had been actively recruiting for staff. Currently... looking to recruit six additional full-time support staff.
Only minimal daily activity plans like tabletop games and basic outings, no coordinator or varied programme.
Per 2019 comprehensive inspection: There was an activity plan each day however this was minimal... people completing table top activities... some art work and going out to shop, for walks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews