Working at Dimensions 1 Middlefield Close
1 Middlefield Close, Farnham, GU9 8RS
Operated by Dimensions (UK) Limited
5 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management, sufficient staffing, regular training and a dedicated team, but activities lack a coordinator and the manager splits time between homes."
Safety & Risk
7/10
✓
The registered manager ensured appropriate clinical support... specialist infection prevention and control (IPC) nurse... refresher training for staff. Minor PPE issues observed and addressed on the day.
Staff Culture
7/10
✓
Staff told us they felt supported by the management and the provider and worked well as a team. Per 2019: The home had a relaxed, comfortable atmosphere and people were cared for by a dedicated team of staff.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: There were sufficient numbers of staff in place to meet people's needs... Staff said they had time to care for people and support them with activities... only occasionally needed to use agency staff.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had received a wide range of training which was regularly refreshed... comprehensive induction course and then completed the care certificate... regular supervisions.
Management
7/10
✓
Per 2019 comprehensive inspection: The staff said the registered manager and deputy were approachable and supportive. There was a clear management structure... The registered manager carried out visits in the evenings and at weekends.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People were supported to take part in a wide range of activities... visiting historic places, art and music groups... one to one time having meals out... band visited every other week.
Points to consider
Varied hobbies and outings like art groups and trips but no dedicated activities coordinator or specialist programmes, so the job mixes routine care with some extras.
Per 2019 comprehensive inspection: People were supported to take part in a wide range of activities and hobbies... visiting historic places, art and music groups as well as one to one time having meals out in town or shopping... A band visited every other week.
The manager splits time between this home and another one, so might not always be on site.
Per 2019 comprehensive inspection: The registered manager also managed one of the provider's other services and divided their working time between each service.
Some staff slipped up on PPE rules like mask disposal and bare below elbow during breaks.
We observed some staff not disposing of their face mask correctly when taking their break... or not adhering to the 'bare below the elbow' rule at all times.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews