Last updated: 10 February 2026
"Stable staffing, regular supervisions and a positive culture support the team, but basic activities and a need for advanced training hold it back."
Staff had completed safeguarding training and were able to demonstrate a good understanding of the subject. Risks were assessed and managed appropriately.
Promoting a positive and inclusive culture was a high priority for the service. Communication with staff, professionals and people who used the service was open and honest.
There were sufficient staff to meet the needs of the people using the service. The service reported no issues with recruitment or retention of staff.
Staff had completed an induction and regular training, but felt more advanced training would be helpful within their roles.
Staff supervisions and meetings took place regularly, giving staff the opportunity to discuss their work, training and development and any other matters.
People were supported with hobbies such as arts and crafts, baking and listening to music.
Only basic hobbies like arts and crafts and baking, no dedicated activities coordinator or specialist programmes so the role is mostly routine care.
People were supported with hobbies such as arts and crafts, baking and listening to music.
Staff are up to date with basic training but say they need more advanced courses for mental health support.
Staff we spoke with felt more advanced and bespoke training would enhance their skills to deal with the range of physical and mental health conditions they encountered.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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