Last updated: 10 February 2026
"Solid safety practices and sufficient staffing create a positive culture, although basic activities and standard training limit development."
There were systems in place to help safeguard people... Staff had completed safeguarding training and were confident... Medicines were managed safely... The registered manager ensured lessons were learned when things went wrong.
A positive culture was promoted... regular informal conversations were held between management and staff. Formal staff meetings took place occasionally throughout the year.
Staffing levels were sufficient to meet the needs of the people using the service. Staff we spoke with felt there were enough staff to cover for sickness and annual leave.
Staff were supported with a thorough initial induction... Training was on-going throughout staff's employment and those we spoke with said there were lots of training opportunities.
The registered manager was clear about their role... regular informal conversations were held between management and staff. Formal staff meetings took place occasionally... Staff supervision sessions.
There were a number of activities and outings arranged... such as improving cooking skills... games, jewellery making and going out to a local farm or to a day centre.
Only basic activities like games, jewellery making, cooking skills and outings, no specialist programmes or coordinator to make the role more varied and fulfilling.
activities and outings... improving cooking skills... games, jewellery making and going out to a local farm or to a day centre.
Only standard induction and ongoing training mentioned, no specialist courses, funded qualifications or career development.
thorough initial induction... regular training courses were attended throughout people's employment... lots of training opportunities.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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