Last updated: 9 February 2026
"Supportive management, strong teamwork, regular training and stable staffing, but only basic activities without a dedicated coordinator."
We were assured that the provider was using PPE effectively and safely... accessing testing for people using the service and staff... infection prevention and control policy was up to date. Per 2021 infection control inspection.
Staff told us that teamwork was promoted and the staff team worked very well together... 'I couldn't wish for a better set of colleagues'... Morale amongst the staff was positive. Per 2018 comprehensive inspection.
Staffing levels were sufficient... staff told us they had plenty of time to care for people and they did not feel rushed... there was not a large turnover of staff. Per 2018 comprehensive inspection.
Staff received regular training... supporting various staff members to become 'champions' in areas such as dementia, end of life care and infection control... regular supervisions from the registered manager. Per 2018 comprehensive inspection.
Staff said the registered manager was very supportive and approachable. Comments included, 'I feel valued. [Registered manager] always encourages me. They're a great manager'. Per 2018 comprehensive inspection.
The service organised regular activities such as bingo, jigsaws, dominos, pamper sessions, exercises and various other games... local church choir visited. Per 2018 comprehensive inspection.
Only basic activities like bingo, games, pamper sessions and choir visits with no dedicated coordinator, so the role is mostly routine personal care.
People were happy with the activities on offer in the home... bingo, jigsaws, dominos, pamper sessions, exercises... local church choir visited at Easter and Christmas. Per 2018 comprehensive inspection.
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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