Working at Digby Manor Residential Care Home
908 Chester Road, Birmingham, B24 0BN
Operated by D & L Care Homes Limited
26 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel valued with enthusiastic management, positive culture and good training, although staffing lacks retention details and activities are not innovative."
Safety & Risk
7/10
✓
Staff knew about safeguarding procedures. Arrangements for managing people's medicines were safe. A system was in place to record and monitor incidents
Staff Culture
7/10
✓
Staff said they felt well-supported... 'I love coming to work, we are a team' and 'I like working here.' There was a positive culture where staff and management took pride
Staffing Levels
6/10
✓
Relatives and staff confirmed there were enough staff to support people safely... A staff member commented, 'I like it here, there are plenty of staff.'
Training & Dev
7/10
✓
New staff completed a comprehensive induction... Staff had the opportunity for supervision, appraisal and personal development. One staff member said, 'I hope to do a level 3 diploma'
Management
7/10
✓
The registered manager and new provider were enthusiastic and had introduced many ideas... Staff told us they were listened to and it was a good place to work. Their comments included, 'I love coming to work, we are a team'
Programmes
6/10
✓
People and relatives confirmed there was a variety of activities... Skittles, sing-a-longs, karaoke and ball games... Pets visit and singers visit.
Points to consider
Staffing levels are enough for safe care, but no details on staff retention or agency use to show it's exceptional.
People and staff told us they thought there were enough staff on duty to provide safe care and individual care to people.
Activities are regular with games, singing, pets, and visitors, but no specialist programmes or innovative approaches.
Skittles, sing-a-longs, karaoke and ball games were taking place with staff and people... Pets visit and singers visit.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews