Working at Dewar Close

The provider had a proactive and positive culture of safety... Staff understood the process for recording and reporting accidents and incidents. Medicines were managed, stored and administered safely.”

The provider did not use agency staff but had their own mobile bank team of staff who supported across all the provider’s homes. Staff raised no concerns about staffing levels and their ability to provide the care outlined in people’s care plans.”

One staff member told us, “The training is exceptional. They train you hands on here and they are always telling us to keep it up to date. If you feel you need more, you only have to ask.” Staff were offered support... including regular supervision meetings.”

Lifestyle co-ordinators supported people’s emotional health... People were given a variety of opportunities for engagement and activity such as movie afternoons, physical exercise sessions, wellness walks and games afternoons.”