Working at Devonshire Road
43 Devonshire Road, London, N13 4QU
Operated by Parkcare Homes (No.2) Limited
5 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Stable long-serving staff team and family-style culture, but management oversight gaps on medicines and hydration plus limited activities."
Safety & Risk
6/10
✓
People's medicines were managed safely, however we found minor areas for improvement... Protocols for medicines that were prescribed to be used as and when required (known as PRN medicines) were not completed in detail so did not contain enough information for staff.
Staff Culture
6/10
✓
There was a family style culture in the service where staff enjoyed working and people felt secure and supported. Staff told us they worked well as a team.
Staffing Levels
8/10
✓
The service provided a stable staff team to support people's needs and lifestyle preferences. Most staff had worked at the home for many years and knew people very well. Staff told us they thought there were enough staff employed to ensure people could lead the life they wanted.
Training & Dev
6/10
✓
Staff received training suitable for their role and relevant to the needs of people living in the home who all had a learning disability and some were autistic. The registered manager was responsive to needs for extra training to meet a person's needs and arranged extra training quickly after the inspection.
Management
4/10
!
The service was not always well-led. Details are in our well-led findings below... There were systems in place to monitor the quality and safety of the service... However, we found some minor areas of improvement required.
Programmes
4/10
!
People told us they enjoyed going out to local places for shopping, exercise class, walks and meals out in the pub. The service supported people to go on holiday.
Points to consider
Manager missed some oversight on medication plans and hydration tracking, so issues sometimes need fixing on the spot.
One person's medicine support plan was not updated with a new medicine prescribed... Protocols for PRN medicines were not completed in detail... One person's fluid intake was low... There was insufficient management oversight of this.
No dedicated activities coordinator or special programmes, just basic outings like shopping and walks to keep things varied.
People told us they enjoyed going out to local places for shopping, exercise class, walks and meals out in the pub.
Only standard training with some on-the-job fixes, no funded specialist courses or career development mentioned.
Staff received training suitable for their role and relevant to the needs of people living in the home... The registered manager was responsive to needs for extra training... arranged extra training quickly after the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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