Working at Devonshire Manor

Staff were trained in safeguarding and understood the provider's safeguarding policies and procedures. Medicines were stored securely in the home and all medicines records were up to date and regularly audited.

There were enough staff employed to meet people's needs and keep them safe. People and relatives thought there were enough staff. A relative said, 'At the moment, the number of staff seems alright.'

Staff were well-trained, skilled and knowledgeable about how to provide effective care and support. Staff had one-to-one supervisions and attended meetings where people's care needs and training were discussed. Staff said that, overall, they were satisfied with their training.

Activities were seen as important to people's quality of life at the home and staff ensured people had the opportunity to take part in one-to-one activities both in the home and the wider community. These included social and leisure activities based on people's preferences.