Working at Devonshire House
High Street, Sudbury, CO10 8AS
Operated by Anchor Hanover Group
69 bedsResidential homes
Workplace Score
3.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.7/10
Key Finding
"Good training and engaging activities, but frequent manager changes, low morale, and staff shortages stretch the team."
Safety & Risk
3/10
✕
There were shortfalls with the safe management of people’s medicines and the systems used to record this... increased risk of a medicines error occurring.
Staff Culture
3/10
✕
Morale in the workplace was low. Staff described feeling unsupported and isolated and not consistently working together as a team.
Staffing Levels
4/10
!
Other relatives raised that there were shortages of staff at times. One relative said, 'They don’t have enough staff on [Ryder]. The staff do the best they can but they are very stretched'
Training & Dev
5/10
!
Staff told us they received the training required to undertake their roles safely.
Management
3/10
✕
Over the past 8 years there had been 6 managerial changes, this had impacted the service with staff describing conflicting ways of working and ineffective communication.
Programmes
5/10
!
Musicians and singers attended the home to entertain people. The service also had a hairdresser on site... visits of young children were arranged... baby goats
Points to consider
Frequent manager changes over years and the usual one was away, so leadership feels unstable and staff not always supported.
Over the past 8 years there had been 6 managerial changes... Staff told us the leadership within the service had not always been proactive and frequent changes of managers impacted the culture
Staff shortages at times especially on Ryder unit, so workers feel stretched and have to move around to cover.
They don’t have enough staff on [Ryder]. The staff do the best they can but they are very stretched with the demand of [people]
Medication records inaccurate from system problems, so higher chance of mix-ups even though managers check after.
due to technology problems within the system it was not always possible to accurately record the administration of the medicine... This meant there was an increased risk of a medicines error occurring
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews