Working at Devonshire House

There is an activities coordinator running basic events like entertainers and exercise, but in-house activities need more person-centred work for dementia residents, so the role stays mostly routine personal care.

Per 2019 comprehensive inspection: In house activities still needed work to be more person centred especially for people living with dementia.

Staffing is adequate with enough on each shift, but no details on low agency use or good staff retention to make workloads always manageable.

There were enough staff on duty to support people's needs. People and staff confirmed there were enough staff available on each shift.

Staff get standard induction, supervisions, and online training, but no specialist courses or funded qualifications mentioned.

Staff were suitably trained... Staff had access to online training to ensure they remained up to date during the pandemic. Per 2019: Staff were inducted safely, they completed shadow shifts and the Care Certificate. Staff received regular support through supervisions.