Working at Devon Lodge Residential Home
18 Theydon Avenue, Milton Keynes, MK17 8PL
Operated by Amberley Healthcare Limited
26 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Fantastic management and a tight-knit, proud team create a positive culture, but basic activities make days mostly routine personal care."
Safety & Risk
8/10
✓
People felt safe with safeguarding systems, detailed risk assessments, staff confident to report, and medicines safely managed via EMAR with regular auditing.
Staff Culture
8/10
✓
Positive culture demonstrated; “tight knit team... lovely atmosphere, and all the staff have the same values, and we care a lot.” Staff were proud to work for the service.
Staffing Levels
6/10
✓
Staff rotas showed that sufficient numbers of staff were consistently deployed; “We have a team of regular staff now. There were some issues when we had to use agency staff but that doesn’t happen much now.”
Training & Dev
/10
✕
2024 inspection did not assess Effective key question including training programmes; 2019 report over 2 years old.
Management
8/10
✓
Staff said, “The manager is fantastic. They have made a lot of changes... The manager is brilliant... This is the best home I've worked in. The manager is brilliant.”
Programmes
4/10
!
Observed people having their hair done, taking part in making Easter flowers, reading the newspaper, and doing crosswords.
Points to consider
Only basic activities like hairdressing, Easter crafts, reading papers and crosswords, so days are mostly routine personal care.
we saw people having their hair done, taking part in making Easter flowers, reading the newspaper, and doing crosswords.
Staffing is sufficient with a regular team now, but there were some past issues using agency workers.
There were some issues when we had to use agency staff but that doesn’t happen much now. We have a tight knit team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews