Working at Desmond House Limited
16-18 Desmond Avenue, Hull, HU6 7JZ
Operated by Desmond House Limited
19 bedsResidential homesSupported living
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported in a great team with an open culture and strong safety, but basic activities without a coordinator hold it back."
Safety & Risk
8/10
✓
Effective safeguarding systems were in place. Safeguarding concerns were managed consistently and promptly. Staff managed medicines consistently and safely.
Staff Culture
8/10
✓
The service had an open and honest culture. We observed a calm, relaxed and friendly atmosphere. Staff described moral as good.
Staffing Levels
6/10
✓
There were enough staff to ensure people received safe care. We observed staff engaging in a meaningful and positive way.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff were competent, knowledgeable and skilled. They received appropriate training, supervision and support to fulfil their roles effectively.
Management
7/10
✓
Staff had regular team meetings and felt supported and listened to. They told us it was a great place to work. A staff member said, "We are a good team, and everyone gets on, we all support each other."
Programmes
4/10
!
Per 2020 comprehensive inspection: Activities were planned around people's interests and included; shopping, trips out, going out for lunch, cinema visits, and visits with friends and relatives.
Points to consider
Only basic outings like shopping trips and cinema visits, no activities coordinator or special programmes to make the role varied and fun.
Per 2020 comprehensive inspection: Activities were planned around people's interests and included; shopping, trips out, going out for lunch, cinema visits, and visits with friends and relatives.
Staffing is adequate with enough staff on duty, but no info on low agency use or stable teams for easy workloads.
There were enough staff to ensure people received safe care.
Standard training and supervision only, no specialist courses or funded qualifications for career growth.
Per 2020 comprehensive inspection: They received appropriate training, supervision and support to fulfil their roles effectively.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews