Working at Derwent Residential Care Home
38 Sedlescombe Road South, Hastings, TN38 0TB
Operated by Derwent Residential Care Limited
34 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported in a positive culture with strong safety, but basic activities and unclear staff retention hold it back."
Safety & Risk
8/10
✓
People were protected from the risks of harm, abuse or discrimination because staff knew what actions to take if they identified concerns. Risks were well managed and medicines given safely with incidents analysed.
Staff Culture
8/10
✓
Staff feedback about working at the home was positive. One staff member said, 'This is the best place I've ever worked, it's so rewarding, [registered manager] is very supportive, approachable and confidential.'
Staffing Levels
6/10
✓
There were enough staff to safely support people. Staff told us they felt there were enough staff to safely support people.
Training & Dev
7/10
✓
There was a training plan which showed that staff training was ongoing, including a new online training program with knowledge checks and specialist training such as insulin administration with competencies.
Management
7/10
✓
The registered manager had a good oversight of the home and was supportive to people and staff. People, relatives and staff views had been sought and acted upon to further improve the service.
Programmes
5/10
!
There was a lively activities program which helped to keep people engaged throughout the day. During the inspection people had been enjoying an activity with flowers.
Points to consider
Role is mostly routine personal care since only basic activities like flower arranging are mentioned, no coordinator or special projects.
There was a lively activities program which helped to keep people engaged throughout the day. During the inspection people had been enjoying an activity with flowers.
Enough staff to keep care safe and calm, but no details on low staff turnover or hardly any agency workers.
There were enough staff to safely support people. We observed people being attended to promptly in a relaxed and calm manner. Staff told us they felt there were enough staff to safely support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews