Working at Derwent Lodge Nursing Home
197 New Ferry Road, Wirral, CH62 1DX
Operated by Sure Care (UK) Limited
46 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive managers and positive staff culture shine through, but staffing visibility at busy times and basic activities hold it back."
Safety & Risk
7/10
✓
Systems were in place to protect people from the risk of abuse and harm. Medicines were managed consistently and safely in line with national guidance. Processes were in place to ensure staff were safely recruited.
Staff Culture
7/10
✓
Staff were positive about their roles and told us they felt supported and knew how to seek advice, guidance and support. Staff told us, “We feel like we know more, we are informed, things are shared with us meetings are frequent, we have supervisions and support.”
Staffing Levels
5/10
!
Staffing levels were appropriate however, we found parts of the day, around the morning, lunch time and the afternoon where staff visibility required reviewing and left people waiting for care and support.
Training & Dev
6/10
✓
Staff received training and their competencies assessed. Staff training compliance was high, and staff were able to access online training as well as face to face training.
Management
7/10
✓
Staff told us, “My manager is very open and supportive”, “We work well together. There is an open-door policy, and the registered manager is approachable” and “The managers door is always open; she is hands on and visible on the floor too.”
Programmes
3/10
✕
Per 2019 comprehensive inspection: We received mixed feedback about the variety of activities that were arranged for people at Derwent Lodge. An activities co-ordinator helped to arrange different activities, but it was clear that people would benefit from more stimulating and interesting activities.
Points to consider
Staffing is adequate but poor visibility at busy times like meals and afternoons means people wait for help and shifts feel stretched.
we found parts of the day, around the morning, lunch time and the afternoon where staff visibility required reviewing and left people waiting for care and support.
Activities are basic with an activities coordinator, but people say they are few and not engaging enough, so most of the job is routine personal care.
Per 2019 comprehensive inspection: We received mixed feedback about the variety of activities that were arranged for people at Derwent Lodge. An activities co-ordinator helped to arrange different activities, but it was clear that people would benefit from more stimulating and interesting activities.
Training covers the basics with high compliance and induction, but no specialist courses or funded qualifications to help you develop.
Staff received training and their competencies assessed. Staff training compliance was high, and staff were able to access online training as well as face to face training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews