Last updated: 9 February 2026
"Staff feel happy and well-led with calm staffing, good training and strong safety, but activities lack specialist programmes and variety."
People had any equipment they required for their safety... Incident records showed... staff had recorded it and taken the correct actions... A health care practitioner confirmed the registered manager reported any concerns.
People and staff reported they could speak openly with management... The registered manager monitored the culture of the service... issues... addressed within a staff meeting.
Staffing rosters showed the service was well staffed, which people and staff confirmed... We observed staff did not rush people... the atmosphere was calm.
Staff completed a variety of training for their role and most staff either held a professional qualification in health or social care or were about to start a course. Per 2019: wide-ranging training programme... encouraged staff to obtain relevant qualifications and diplomas, regular supervision.
Staff told us they were, 'Happy with the service and management of the home' and 'It is well-led - any questions you can ask.'
Per 2019 comprehensive inspection: new activities co-ordinator... range of relevant and meaningful activities... gentle exercise and singing sessions... hand massage... garden party... music therapy group.
There is a coordinator running regular exercise classes, singing, massages and social events, but no specialist programmes or innovative approaches to add real variety to the working day.
Per 2019 comprehensive inspection: A new activities co-ordinator had recently joined... group activities... gentle exercise and singing sessions... hand massage... garden party... local music therapy group.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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