Last updated: 9 February 2026
"Strong safety practices and supportive management with good training create a positive culture, but staffing lacks stability and activities are limited."
2021 IPC inspection: Assured on preventing infections, safe admissions, effective PPE use, testing, hygiene and up-to-date policy. Per 2018: Good safeguarding, risk management and medicines (minor recommendations).
Per 2018 comprehensive inspection: Staff said they felt supported and confident; calm atmosphere, staff treated people kindly with good rapport.
Per 2021 IPC inspection: There were sufficient staff to provide continuity of support should there be a staff shortage. Per 2018: Sufficient staff to meet needs with flexible rotas.
Per 2018 comprehensive inspection: Staff up to date with mandatory and specialist training (dementia, challenging behaviour); structured induction, regular supervision and appraisals.
Per 2018 comprehensive inspection: The registered manager provided hands-on support alongside staff as necessary; staff felt supported with good communication.
Per 2018 comprehensive inspection: Activities co-ordinator (16 hours/week) ran exercise classes, bingo, reminiscence, games, outings and individual sessions.
Staff numbers are enough to meet needs and cover shortages, but no details on low agency use or stable long-term team.
There were sufficient staff to provide continuity of support should there be a staff shortage. Per 2018: There were sufficient staff to meet people's care and support needs.
Part-time activities coordinator provides regular events like bingo, games and outings, but no specialist programmes to add variety to the role.
The provider employed an activities co-ordinator for 16 hours a week, who arranged activities both inside and outside the home including exercise classes, bingo, reminiscence and games.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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