Last updated: 9 February 2026
"Supportive management, enough staffing and a valued team culture, although gaps in risk records mean safety checks aren't fully up to date."
The registered manager ensured staff were well trained and knowledgeable about protecting people from harm or abuse. Staff demonstrated a good awareness of their responsibilities and who to report concerns to.
Staff told us they were fully consulted about different aspects of the home and worked as a team to enhance people's lives. Staff said they felt valued because the management team fully engaged with them.
A staff member confirmed, 'Yes, there's enough staff on the shift, which means we can spend quality time with the residents.' The provider consistently maintained sufficient staffing levels to support people to take their time.
Staff had a range of specialist training to ensure they could meet people's specific needs, such as in learning disability and mental health conditions.
People told us the registered manager and provider were visible and led the home well. One employee stated, 'It's definitely a supportive place to work, we get regular supervision and [the registered manager] is very approachable.'
Some gaps in risk records mean safety checks aren't fully up to date yet.
Although documentation sufficiently indicated how staff should support each person, this was not consistent and there were gaps in records. We recommend the provider considers current guidance and good practice related to care planning and risk assessment.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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