Working at Derby
516 Burton Road, Derby, DE23 6FN
Operated by Heathcotes Care Limited
6 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Strong safety practices, comprehensive training and positive culture, but ineffective quality assurance audits and lack of stable staffing hold it back."
Safety & Risk
7/10
✓
People continued to feel safe... Risks assessed and managed... Staff trained in safeguarding... Incidents monitored and lessons shared.
Staff Culture
6/10
✓
People felt staff and management were approachable, acted on concerns... A staff member... 'I love working here...'
Staffing Levels
5/10
!
There were enough staff to meet people's care and support needs.
Training & Dev
6/10
✓
Staff induction and ongoing training was comprehensive... Staff had regular supervisions where they discussed their work, and any training needs.
Management
4/10
!
Provider's quality assurance systems not used effectively; audits on medicines, first aid and fire safety not completed since 20 May 2019.
Programmes
6/10
✓
People supported to access varied activities: library, shops, swimming, café, dance classes, social events.
Points to consider
The manager provides good day to day leadership but quality checks like audits on medication records and safety equipment were not done for weeks, missing problems like missing signatures.
Senior staff had responsibility for the weekly audits... These had not been completed since 20 May 2019. The audit on the controlled drugs had not identified there were missing signatures...
Staffing covers people's needs adequately but there's no word on stable teams, low staff turnover or enough people for unhurried care.
There were enough staff to meet people's care and support needs. Staffing levels took account of people's activities...
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews