Working at Dent House Nursing Home
30 Chesterfield Road, Matlock, DE4 3DQ
Operated by Caritas Services Limited
10 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel valued with strong leadership, supportive culture and excellent safety practices, but COVID staffing pressures and basic training hold it back."
Safety & Risk
8/10
✓
2022: Assured provider was preventing infections, using PPE effectively, accessing testing, vaccination requirements met; Per 2018: medicines managed safely with monthly audits, staff trained in safeguarding.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff said they could approach the manager for anything, never had to worry, personal issues dealt with kindly, and confidence had increased since joining.
Staffing Levels
6/10
✓
Per 2018: 'People were supported by sufficient numbers of trained and experienced staff. We saw that there were sufficient staff on duty'; 2022: provider had measures to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Training was an important part of life at Dent House and all staff were encouraged to identify their training needs or areas of interest they wanted to explore'.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff were positive about the leadership and skills of the registered manager; one said 'The manager knows everything so there is never a problem' and they could approach for anything.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People supported to do voluntary work in a local charity shop, swimming, pub visits, and linked with external service for social interaction.
Points to consider
Staffing is adequate and enough to meet needs, but COVID caused staff pressures that needed mitigation plans.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Only standard training where staff pick their own needs, no specialist courses or funded qualifications.
Training was an important part of life at Dent House and all staff were encouraged to identify their training needs or areas of interest they wanted to explore. Per 2018 comprehensive inspection
Varied community outings and social links run by staff, but no dedicated activities coordinator or special programmes.
People were supported to do voluntary work in a local charity shop. Other people enjoyed activities such as swimming and going to the local pub. Per 2018 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews