Working at Denewood House Care Home

Staffing is adequate but nothing special, with some agency workers used.

We met with one health care professional and five staff including care staff, agency staff and the chef. The service was not aware of guidance on the use of agency staff during the pandemic. Per 2018 and 2021 inspections.

Only standard training like safety, moving people and dementia basics, no specialist courses or funded qualifications.

Training records confirmed that staff had received training in topics such as health and safety, moving and assisting, infection control and prevention and first aid. Staff were also offered training specific to the people they supported for example; death, dying and bereavement, nutrition and dementia. Per 2018 comprehensive inspection.

Activities are regular with a coordinator doing quizzes, singers and games, but no specialist programmes to make the role more varied.

Activities included external singers, musicians, animal visits, games and quizzes. We observed people taking part in a game of bingo. Per 2018 comprehensive inspection.