Last updated: 9 February 2026
"Staff feel supported by an approachable manager in an open culture, but standard training without specialist courses and activities lacking a dedicated coordinator are weaker."
People were protected from abuse. Staff understood how to identify abuse. People's medicines were managed safely. We carried out a spot check of medicines and found two minor issues.
There was an open, transparent and supportive culture within the home. Staff felt supported by the registered manager and were able to raise issues and share ideas.
There were sufficient numbers of staff deployed to meet people's needs and keep them safe. Where agency staff were required, they were regular staff who were familiar to people.
Staff received regular training in key topics such as moving and handling, health and safety and infection control. Staff received regular supervision, observed practice and appraisal.
Staff felt supported by the registered manager who was approachable and involved them in the development of the service.
People took part in a wide range of activities in line with their interests and life goals. We were shown photos of people clearly enjoying themselves on recent trips to a museum and animal park.
Staff get standard training like moving and handling plus supervision, but no specialist courses or funded qualifications.
Staff received regular training in key topics such as moving and handling, health and safety and infection control. Staff received regular supervision, observed practice and appraisal.
Varied activities like trips, gardening and allotments, but no dedicated coordinator or specialist programmes to enrich the role.
People took part in a wide range of activities in line with their interests and life goals. One person told us, 'I like going to the allotments and feeding the chickens.'
Enough staff overall with good rotas, but some regular agency staff used at times.
Where agency staff were required, they were regular staff who were familiar to people and knew them well.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp