Working at Dene Grange Care Home
Dene Road, Hexham, NE46 1HW
Operated by Marton Care Homes Ltd
50 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by a visible manager with good training and positive culture, but staffing gets busy at times and activities lack specialist programmes."
Safety & Risk
7/10
✓
All aspects of people's care and support were risk assessed and regularly reviewed and their safety was monitored. Medicines were managed safely.
Staff Culture
7/10
✓
There was a positive culture promoted within the home. Staff told us they felt supported by the registered manager. One staff member said, 'Feel supported, much better place to work now.'
Staffing Levels
6/10
✓
People were supported by sufficient numbers of staff. Call bells were answered swiftly, and staff had time to engage in conversation with people individually.
Training & Dev
7/10
✓
Staff received a range of tailored training which was regularly updated. This included online and face to face training. Staff received regular supervision and an annual appraisal.
Management
7/10
✓
The registered manager was friendly, visible throughout the service and responsive. Staff told us they felt supported by the registered manager.
Programmes
6/10
✓
Per 2022 comprehensive inspection: The activities coordinator is very good. They organise fayres and fundraising events for the residents fund. Staff have encouraged [person] to take part in activities.
Points to consider
Staffing levels are enough but staff say it gets busy at times.
One staff member said, 'There is enough staff but sometimes it's busy.'
Activities are regular with a coordinator but no specialist or innovative programmes.
Per 2022 comprehensive inspection: The activities coordinator is very good. They organise fayres and fundraising events... People with more complex behaviours were more challenging... The provider agreed... more tailored support, including additional training to staff, would be beneficial.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews