Last updated: 9 February 2026
"Staff feel valued and supported by an approachable manager, with stable staffing including long-serving team members, no agency use, and strong safeguarding."
People were safeguarded from abuse and avoidable harm. Staff were trained in safeguarding adults and had good understanding. Medicine administration records were completed correctly and there were no missing signatures.
There was a positive and open culture at the service. Staff told us that it was a good place to work and that they felt valued and supported in their roles.
There were enough staff to meet people's needs and to provide personalised care and support. Some of the staff had worked at the service for a long time. The provider did not use any agency staff.
People as well as staff told us that the registered manager was approachable, and they could contact them at any time. Staff told us that it was a good place to work and that they felt valued and supported in their roles.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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