Working at Delrose
99 Portsmouth Road, Southampton, SO19 9BE
Operated by Integra Care Homes Limited
9 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Dedicated management and a supportive culture where staff feel valued, but a lack of meaningful activities holds it back."
Safety & Risk
7/10
✓
People were protected and kept safe. Staff were trained to raise and respond to safeguarding concerns. Medicines were stored, documented, and administered safely.
Staff Culture
8/10
✓
Staff members told us they felt valued and supported. One staff member told us, “We are supported when we raise concerns, management encourage us to raise concerns and feedback is given.” Relatives noted a happier and positive working atmosphere.
Staffing Levels
6/10
✓
The service made sure there were enough qualified, skilled, and experienced staff. Relatives told us there had been a big improvement in staffing over the past 12 months.
Training & Dev
7/10
✓
The manager had a training matrix in place which evidenced most staff had completed all of their statutory and mandatory training and competency assessments. The provider ensured staff attended bespoke training relating to supporting people with a learning disability and autistic people.
Management
8/10
✓
A dedicated management team led the service. Staff were able to raise concerns and told us managers were approachable and supportive. Relatives praised the new manager for transforming the service.
Programmes
4/10
!
We found people could benefit from being involved in more meaningful activities both inside and outside of the home. However, the provider shared what they had put in place to improve this, including meetings with people and some activities had begun.
Points to consider
No proper activities programme or coordinator yet, so the job is mostly routine personal care while they start planning more meaningful ones.
We found people could benefit from being involved in more meaningful activities both inside and outside of the home.
Staff numbers are adequate now after big improvements, but no details on low staff turnover or easy workloads.
Relatives told us there had been a big improvement in staffing over the past 12 months and they felt staff knew their relatives well.
Training covers most mandatory and some specialist topics, but not everyone has finished so gaps remain.
most staff had completed all of their statutory and mandatory training... Where staff had not completed training, they were booked onto a session.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews